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Netherlands

Connecting The Netherlands to the world

MSC has been helping customers to ship cargo to and from The Netherlands since the early 1980’s. Today, with more than 60 services connecting to all global routes, MSC Netherlands moves well over a million TEU of cargo per year.
 

MSC Netherlands operates 4 terminals in Rotterdam and dedicated MSC terminal in Antwerp and employs  425 employees across the MSC Cargo division & MEDLOG.

Contact our  team to request a quote, book or find out more about our local services

Demurrage, Storage, Plug In and YOC charges in the Netherlands

What is demurrage?
Demurrage is the charge applicable, after the free time expires, for the use of the carrier’s container. This charge is applicable for both inside the marine terminal, inland depot, railroad facilities or container yard and while with the customer.

What is storage?
A storage charge is applicable, after the free time expires, for containers left inside the marine terminal, inland depot, the rail ramp or container yard (for the use of the land).

What is plug in?
The plug in charge is applicable, after free time expires, for temperature operating containers inside the marine terminal, inland depot, the rail ramp or container yard.
This charge covers both the plugging, unplugging, monitoring and usage of electricity of the temperature operating container.

What is YOC?
Yard Occupancy Charge (YOC) is a one off charge at the marine terminals charged on the 13th day of dwelling after discharge.
This charge is a longstanding fee and will be charged only for import containers.

All of the aforementioned charges can also apply while the container is undergoing customs inspections, or while the cargo inside the container is being reworked for safety reasons.

If (an) import container(s) is/are on quay for over 20 days, we may block the container and request for immediate payment of aforementioned charges before unblocking the container.

In case of a dispute of one of the aforementioned charges, please write the reason of disputing as well as the invoice numbers to both of the following addresses:

NL356-bxrtm.debiteurenadm@msc.com ; NL356-bxrtm.demurragedisputes@msc.com


Questions about demurrage, storage, plug in or YOC charges?

For questions or tariff sheets please contact our Netherlands team.

SOLAS VGM information for The Netherlands

Government approval status

• The government will check the procedures and will certify the methods used.

• The “Inspectie Leefomgeving en Transport - (ILT)” will be responsible for enforcement and implementation of the VGM regulation within the Netherlands.

• More info

What to include in your VGM instructions

The following items are mandatory and must be on all VGM instructions

• Booking or Bill of Lading number

• Container number

• VGM + unit

• Authorized person’s signatory (submitter of the VGM who may be authorized to act on behalf of shippers)

• Responsible party Name

 

How to submit your VGM instructions

• myMSC

• Manually (INTTRA, GT NEXUS, Certiweight or any other)

• Direct communication (only UN/EDIFACT VERMAS supported)

• Email/Fax

Deadlines for sending your VGM instructions

• VGM must be submitted to the ship-agent ultimately 24hours before physical closing of the vessel. The VGM cut-off date will be mentioned on the booking confirmation.

• If the VGM is not timely submitted, the container will not be planned/loaded on the vessel.

 

Recommendations

• Containers arriving at the gate without VGM will be allowed at the terminal, however not loaded when VGM not provided in time. Please be aware that the terminal has no weighing facilities.

• Manual methods of submission (email or fax) will be accepted but strongly discouraged and charged with a fee. Preferred methods are the established digital channels to avoid delays and documentation errors.

Contact information

 

Customer service desk - Your local MSC contact

• email: nl356-exportexecution@msc.com

• Phone: +31 10 217 86 00

Import local requirements The Netherlands

The Goods carried must be taken receipt of by the party having title hereto without delay at the Port of Discharge or Place of final destination, as the case may be. If Goods are not taken receipt of, the Carrier shall be at liberty at the sole risk and expense of the Merchant to put the Goods in safe custody.

A secured electronic release can be arranged only with a written request at the risk and account of the Receivers. Import handling fee and other local charges are applicable per Bill of Lading. In addition, any other outstanding charges related to the shipment needs to be paid as well in full before MSC will release the shipment.

Empty MSC containers (including similar articles to consolidate Goods) must be re-delivered in clean and good condition and free of odors, using the elsewhere mentioned re-delivery reference. Failing to do this, the Merchant is liable for all damages or expenses incurred in this respect.

Container demurrage, and/or quay hire to be paid prior release of Containers. The applicable tariff will be communicated at fist request.

 

Value added services:

Inland Transport: all modalities available on request, but subject to acceptance

Customs formalities:

Clearance, custom transit docs is available on request but subject to acceptance

Custom documents only in combination with inland transport

 

Invoicing:

Invoices can be requested only by email to the correct department(s) see contact details.

Import Contact details:

FAR EAST

nl356-bxrtm.fareastimp@msc.com

REEFERS ALL TRADES

nl356-bxrtm.importreefers@msc.com

 

INDIA PAKISTAN, RED SEA, MIDDLE EAST & WEST AFRICA

nl356-bxrtm.importipak@msc.com


SOUTH AFRICA, AUSTRALIA, BALTIC, SOUTH AMERICA EAST COAST & INDIAN OCEAN

nl356-bxrtm.importsafsaec@msc.com

 

NEMED-TURKEY, NEMED-GREECE, EASTMED, MEDITERANEAN, PORTUGAL & NORTHWEST CONTINENT

nl356-bxrtm.importnemed@msc.com

 

US SOUTH ATLANTIC, US NORTH ATLANTIC, MEXICO, CENTRAL AMERICA, CARIBBEAN, CANADA & SOUTH AMERICA WEST COAST

nl356-bxrtm.importusa@msc.com

 

PAYABLE ELSEWHERE ROTTERDAM (shipments with POD in the Northwest Continent (excl Rotterdam) from all trades that are payable in Rotterdam):
  nl356-NLRTMCrossBookingDesk@msc.com

 

 

MSC Import Summary Declaration to Customs:

 

MSC Import Summary Declaration to Customs of cargo arriving on deep sea terminal is done via the Port community system of Rotterdam named Portbase.

Claims
We refer to MSC BL/SWB Terms and Condition for your rights and obligations as a MSC customer.

 

The scope of MSC NL Legal & Claims department is:

- Survey invitations for potential claims

- Regular cargo claims (reefer and dry containers)

- Incidents with financial consequences/loss

- Error and Omissions caused by MSC NL

- Loss BL incidents

- Legal and Claims related advises


For any questions or to lodge a claim with MSC Netherlands, you can contact the Legal & Claims department via following email-address:
NL356-bxrtm.claims@msc.com

Cargo Loading
MSC's cargo handling facilities are strategically located to ensure the efficient and timely loading of goods for export and import. We also provide cargo consolidation, loading and re-loading, packing, unpacking and cross-loading services from containers to trucks.
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Container Weighing (VGM)
All MSC local offices provide certified scales to record and verify container weight (verified gross mass or VGM) in line with Safety of Lives at Sea (SOLAS) regulations. VGM instructions are mandatory for all shipments for safety reasons and vessel operators can only load a container if its weight has been appropriately verified. Contact your local MSC team for more information and support. 
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Fumigation
Our team of in-house forestry experts enables us to provide dedicated cargo fumigation services for the seamless shipment of wood. As a specialist in log shipments, including a long track record of shipping wood to the Far East, we provide tailored support for all of our customers, including those with specific requirements due to the bark beetle infestation in Northern Europe.

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Last update: 2022-09-30T20:36:00