MSC Isabella (built 2019) 23 656 TEU  MSC Isabella (built 2019) 23 656 TEU

United States 

Connecting the USA to the world

MSC has been helping customers to ship cargo to and from the USA since 1971. Today, the company stands for 1,350 employees, 9 offices, 21 ports, 31 terminals, 49 weekly services and 89 inland ramps.

Awards for MSC USA
  • Specialty Crop Trade Council Carrier of the Year 2021
  • WestRock ‘Carrier of the Year’ 2020/2021 
  • TopOcean ‘Outstanding business partner’ 2020 
  • ‘Carrier of the Year’ 2018-2019 – Bob’s Discount
  • AIT Worldwide Logistics ‘Diamond Ocean Carrier of the Year’ 2020

Contact our  team to request a quote, book or find out more about our local services


Detention, Demurrage, Per Diem and Storage Charges

MSC will not assess demurrage, detention or per diem charges for any day in which a terminal is closed due to holidays, weekends, or other port closure events.
Please note, Working Days shall be considered any day in which the marine terminal operator is open and operational, including weekends and holidays in which it is open and operational.

For Detention, Demurrage and Per Diem charges kindly check the files below or click here.

Import Security Filing (ISF)

Get easy access to Bill of Lading Number information to complete ISF filings with US Customs.

SOLAS VGM information for the USA


A new regulation for a safer supply chain

VGM Receiving Policy

• Accepting the U.S. Coast Guard’s declared equivalency, whereas they have confirmed that the existing terminal weighing practice for on-dock scales in the United States is compliant with SOLAS regulation, all U.S. marine terminals are now allowed to use their certified scales to record the VGM. 

• MSC accepts the “Terminal Weighing Approach” to derive a compliant VGM for loading.

• For more information about "VGM USA policy and terminal guideline" please click on the PDF document on the right-hand side of this content.


 What to include in your VGM instructions

The following items are mandatory and must be on all VGM instructions:

• Booking or Bill of Lading number

• Container number

• VGM + weight measurement unit (lbs. or kgs.)

• Responsible party name

• Digital signature of the authorized signatory in all CAPITAL LETTERS.

How to submit your VGM instructions

• myMSC (Free of charge)

• EDI (via INTTRA; GT NEXUS; Cargo Smart)

• Manually (via INTTRA; GT NEXUS; Cargo Smart)

• Fax: 908-605-2619; e-Mail:

• The email will only be monitored for VGM declarations; 

Policy questions should be directed to the toll free number: 1 800 222 3367

Deadlines for sending your VGM instructions

• We encourage customers to submit their Shipper-Verified Gross Mass (VGM) before cargo is delivered to avoid any unexpected weighing charges being levied against the cargo at the US port of load, which will be billed to the shipper of record.

• Any shipper of record signed VGM will override any VGM derived at or by the terminal.

• For truck delivery the ultimate deadline for VGM submission will be 12 noon local time the day of the cargo cut-off.

• Currently, there are no US terminals with a “NO VGM – No GATE” policy. All “rail shipments” must have the VGM submitted within 24 hours of the container gating in at the origin rail ramp, to avoid any extra fees levied by the terminal for weighing services. Late gates will only be considered for approval when a VGM is submitted by the shipper of record before noon, local time, the day of the cargo cut-off.


MSC Admin Fees and costs

• Manual VGM Submission Fee (applies to email and fax): $25 per container.

• Late VGM Submission Fee: $25 per container.

• VGM Mis-declaration Fee: $300 per mis declaration, per container.


Contact information

SOLAS VGM Customer Service: 1 800 222 3367

Documents needed on page:

USA VGM Policy and Terminal Guidelines

Prohibited Cargo

It is illegal to bring the following items into or out of the USA.

  • Articles containing dog or cat fur 
  • Designated plants 
  • Absinthe (if not compliant with specific regulations) 
  • Matches containing white phosphorus 
  • Ceramic tableware the lead content in the glaze of which exceeds a certain limit 
  • Jadeites or rubies (whether contained in jewellery or not) mined in Myanmar 
  • Gold coins if originating in specific countries (e.g. Cuba, Iran, Myanmar, Sudan) 
  • Counterfeit money 
  • Certain weapons, e.g. specific switchblade knives 
  • Media with immoral or seditious content, such as child pornography
  • Goods prohibited in the scope of economic sanctions, e.g. all Cuban-made articles or merchandise from Iran, Myanmar or Sudan 

 View the full list of prohibited and restricted goods.

  • Narcotics and some medication containing prohibited substances 
  • Absinthe (or other alcohols containing Artemisia absinthium) 
  • Endangered species that have not been outlined by CITES. To view the full list, visit the dedicated CITES page
  • Items infringing trade and copyright regulations 

View the full list of prohibited and restricted goods.
Find information on procedures and formalities. 


Agricultural Security - Pest Control

In the context of the U.S. Customs Trade Partnership Against Terrorism (CTPAT) program and in line with guidance from many government agencies – Agricultural Security Minimum Security Criteria, the U.S. Customs and Border Protection (CBP) Customs Trade Partnership Against Terrorism (CTPAT) Maritime Security Unit (MSU), along with representatives of U.S. Department of Agriculture (USDA),  Animal and Plant Health Inspection Service (APHIS), Australian  Department of Agriculture and Canadian Food Inspection Agency (CFI) – and various other governments and/or international entities such as the World Trade Organization (WTO), and according with the International Plant Protection Convention (IPPC), it has become increasingly important to focus on the prevention of pest contamination of containerized cargo and wood products  (WPM – Wood Packing Material) in order to mitigate risks such as bio-security and hazards along the supply chain.

The purpose of this letter is to draw your attention, as one of many actors in the international container supply chain, onto the importance of enhancing the understanding of challenges and opportunities for identifying and reducing pest risk in our common business areas. Taking recommended actions at critical interchange points to reduce the spread of invasive pests, will not only support the prevention of such risk, but will allow to move containers/cargo faster and more easily through ports whenever a container inspection will be conducted by pertinent authorities.

Key points to be considered:

1 - Container and cargo contamination can occur for many reasons such as: origin, season, biology of pests, conditions around packing, storage of handling areas, intermodal parking areas, lights that attracts insects, environment factors (wind, rain) and packing procedures (transient pests and previous cargo).

2 - At supply chain interchange points, such as container depots (gate in/gate out), packing location (upon arrival, during packing, when packing is complete), transfer of units full and mt units, export/import terminals when gate in/gate out and transshipment (when loading/unloading to/from ship) and finally upon arrival/during unpacking and before to returning mt units to depots.

3 - The industry can be directly affected in respect to delays for cargo release (quarantine), demurrage charges due to cargo holds, extra handlings and drayage and/or cross stuffing when necessary, cleaning / fumigation process, possible re-export charges and/or cancelling future deliveries, loss of business.  

4 - A global concern, and a matter of shared responsibility, by highlighting the importance of the role through collaboration and partnership with authorities with the goal of awareness, to prevent and to maximize the communication and preventive actions by each stakeholder.

5 - All industry participants, need to be aware of the risk of penalties for not complying with biosecurity requirements for the individuals involved, which will vary and can be most serious. Enforcement agencies can issue an Infringement Notice, enforceable undertaking, injunction, civil penalty order and any combination of or all of these options. The most serious offences can lead to criminal prosecution and disqualification from engaging in any conduct that may be conducive to a biosecurity.

Best Practices & Recommendations: The mitigation techniques listed below are best practices in protecting against contaminants, however, they do not fully guarantee that shipments, containers and cargo will remain free from contaminants. It is up to each entity which forms part of the supply chain to ensure that they are adhering to agricultural pest and contaminants requirements, by following the rules of each country and/or port destination.

Best Practices & Recommendations: The mitigation techniques listed below are best practices in protecting against contaminants, however, they do not fully guarantee that shipments, containers and cargo will remain free from contaminants. It is up to each entity which forms part of the supply chain to ensure that they are adhering to agricultural pest and contaminants requirements, by following the rules of each country and/or port destination.

Ensure conveyance is clean before loading / stuffing.

Keep vegetation near facilities mowed, as these areas can harbor insects and rodents.

Sweep, vacuum, wash the containers and trailers prior to stuffing / loading.

Properly store and cover the pallets, dunnage, crates etc.

Store trailers / Containers away from natural areas and/or avoid placing over soil or vegetation.

Few links to be consulted/suggested:

The following links provide the directives and/or guidelines:

International Plant Protection Convention:




Use of ISO 17712 Compliant Seals 

MSC Mediterranean Shipping Company would like to remind our supply chain partners of our policy regarding the mandatory use of International Standardization Organization (ISO) 17712 compliant High Security Seals (HSS) on all full containers for international transport by MSC. 

BACKGROUND: Under the Customs Trade Partnership Against Terrorism (CTPAT) full Instruments of International Traffic (i.e. shipping containers) must have high security seals properly affixed at the point of stuffing to prevent pilferage, the introduction of terrorist devices, and other contraband from entering the global supply chain.  

It is MSC’s policy that an ISO 17712 compliant seal should be applied at all times during the transport under MSC’s custody and that all the letters and digits of the HSS number shall be documented properly and accurately on the Shipping Instructions, Bill of Lading, Manifest, or any other documentation related to the movement of the cargo. All shipments transported by MSC that are capable of being sealed must be secured immediately after loading/stuffing/packing by the responsible party (i.e. the shipper or packer acting on the shipper’s behalf) with a high security seal that meets or exceeds the most current ISO 17712 standard for high security seals and emphasized on MSC’s contract of carriage (Bill of Lading) which states under section 11.3: 

The Merchant is responsible for the packing and sealing of all merchant-packed containers and, if a merchant-packed container is delivered by the carrier with an original seal as affixed by the merchant or customs or security control intact, or the carrier can establish bona fide circumstances in which the original seal was replaced, the carrier shall not be liable for any shortage of goods ascertained upon delivery. 
As a best practice, it is recommended shippers take clear photographs of the following when preparing shipments for transit: 

1. Their shipments inside the container before closing the doors. 
2. The container door closed, with the container number clearly visible. 
3. A legible close-up of the seal and the seal number before affixing it to the container; and lastly, 
4. The high security seal properly affixed to the inner right door locking rod latch or lower right locking rod cam. 

Machine Readable Files (MRFs)

The Transparency in Coverage final rule, released on October 29, 2020, requires health plans and issuers to publicly disclose pricing information via machine-readable files (MRF). Please use the following link to access the Machine Readable Files

Trucking Vendors Paperless Billing

A guide for MSC Vendors


MSC is committed to providing efficient and convenient billing services to its customers. As part of this commitment, MSC is transitioning to paperless billing methods that will reduce costs, improve data accuracy, and speed up invoice approval. This document explains the different types of accepted billing methods and the benefits of paperless billing for MSC customers.

Accepted Billing Methods

Starting from 12/01/2023, MSC will only accept invoices that are submitted through one of the following paperless billing methods. Invoices received by any other method, such as mail, fax, or email, will no longer be accepted after this date.
Live EDI billing. This method allows customers to send invoices electronically through a direct connection with MSC's system. This is the most efficient and secure way to transmit invoice data. Technical support on how to establish this electronic connection may be communicated with
EDI210 Excel Template. This method allows customers to fill out an Excel template with the required invoice information and submit it to a designated email address. The template is easy to use and ensures that all the necessary data is captured. Attached you will find the User Guidelines on how to complete and submit the template. Template only to be submitted to Please direct any questions on completing the template to or
New online portal – Taulia. This method allows customers to create and submit invoices online through a web-based portal. The portal is user-friendly and offers various features, such as invoice status tracking, payment history, and online support. Attached you will find the User Guidelines on how to use the new portal. Please direct any questions concerning the new portal to

Benefits of Paperless Billing

By switching to paperless billing methods, MSC Vendors can enjoy the following benefits:

Cost effective. Paperless billing eliminates the need for printing, mailing, and storing paper invoices, which can save money and resources.
Automatic transmission of data. Paperless billing allows for the instant and accurate transfer of invoice data, which reduces the risk of errors, delays, and disputes.
Time savings with easy-to-use platforms. Paperless billing simplifies the invoicing process and allows customers to access and manage their invoices anytime and anywhere.
Faster invoice approval. Paperless billing enables MSC to process and approve invoices more quickly, which can improve cash flow and customer satisfaction.

MSC is dedicated to providing the best billing services to its partners. By adopting paperless billing methods, MSC customers can benefit from more efficient, convenient, and environmentally friendly invoicing solutions. MSC encourages its partners to choose one of the accepted paperless billing methods and start enjoying the benefits of paperless billing today.




In order for us to keep your most recent contact information on file to receive your Arrival Notices, please fill out the required information on our Contact Update Form. Arrival notices are always sent to the notify party on the Bill of Lading, but if you would like to add the consignee email as a designated contact for specific shipments you are welcome to include their information as well.

Contact details are assigned by your office location, so please include the company address that will show on your B/L.

Updates received here are only applicable for shipments imported to the US and will not update any account information you may use to retrieve arrival notices on our website.

If you need more information for Contact Updates, please email us at

Update requested by

Notify Party Information

If your request is for a specific Consignee/Notify Party combination.

Updates to be made

Cargo Loading

MSC's cargo handling facilities are strategically located to ensure the efficient and timely loading of goods for export and import. We also provide cargo consolidation, loading and re-loading, packing, unpacking and cross-loading services from containers to trucks.
Contact our team