MSC Isabella (built 2019) 23 656 TEU  MSC Isabella (built 2019) 23 656 TEU


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Connecting Canada to the world

MSC has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier in in Canada. MSC Canada now has 10 network routes dedicated to Canada, 13 Canadian port calls, 48 direct port calls out of Canada connecting the Canadian market to 215 different routes globally. Our intermodal offering allows Canadian shippers to utilize our 6 ports across the country with ease and flexibility. 

  • Awards for MSC Canada

Blue Circle Award 2015-2020

Contact our  team to request a quote, book or find out more about our local services


Detention, Demurrage and Storage charges

What is detention?
Detention is the charge applicable, after the free time expires, for the use of the carrier’s container (full or empty) outside the marine terminal, rail ramp or container yard. This charge is also applicable while the container is under Canadian customs inspection or if the container is stopped for safety reasons and must undergo reworking or transloading or other container reworking.
To initiate a dispute, please contact Please include the container number in question, bill of lading and invoice number, with a brief description as to the reason for dispute.

What is demurrage?
Demurrage is the charge applicable, after the free time expires, for the use of the carrier’s container inside the marine terminal, rail ramp or container yard. This charge is also applicable while the container is under Canadian customs hold or if the container needs to be reworked for safety reasons.

To initiate a dispute, please contact Please include the container number in question, bill of lading and invoice number, with a brief description as to the reason for dispute.

What are storage charges?
Storage charges occur when the container is kept on-site for longer than the free time allotted by the terminal, depot, container yard or rail yard. Storages charges are invoiced and handled directly with the terminal, depot, or container/rail yard, unless MSC Canada is responsible for the door delivery of the shipment. In which case, storage will be invoiced by, and payable to MSC.
Paying detention and demurrage charges through E-Pay 
To pay by credit card, wire transfer or PayCargo please visit our ePay platform and enter the requested information. Our user guide and template are available for download to guide you through the process. Both you and our Freight Cashier team will receive the payment confirmation.

Detention and demurrage: updated payment policy 

Please note that the MSC Canada finance department will no longer accept cheque copies or written guarantees to release shipments from Detention and Demurrage hold.

The following options are available for release of shipment:

  • For immediate release, payment must be submitted by credit card.
  • If the payment cannot be done by credit card, payment by ACH, Wire Transfer or via PayCargo. However, the shipment will be released only after funds clear.

Questions about detention, demurrage, or storage charges?

Please contact the MSC Canada Demurrage and Detention department,


Prohibited Cargo

Please note that information in this section is subject to change at any given moment, without notice, in accordance with Canadian customs regulations.


The following items are considered as prohibited importations within Canada.

  • Obscene material 
  • Coin, base or counterfeit
  • Goods manufactured or produced by prison or forced labor
  • Used or second-hand mattresses and materials therefrom
  • False description of geographical origin of goods and goods with trademarks
  • Used or second-hand motor vehicles (subject to specific customs' restrictions)
  • White phosphorous matches 
  • Hate propaganda

For more information, please consult: Memoranda Series D9, Prohibited Importations.


All prohibited export goods, for Canada, follow the applied international rules. 

Note, this is subject to the ILR (Import Local Regulations) at the destination country.

Policy on Shipments to Sanction countries
For information on prohibited exports to any of the below listed Sanction Countries, please contact CA193-SANCTIONS@MSC.COM.

  • Afghanistan 
  • Belarus
  • Cuba
  • Libya
  • Myanmar
  • Russia
  • Sudan
  • Syria
  • Venezuela

Policy on Arms and Arms-related equipment cargoes
Any of the below items will require approval from the Sanctions team (CA193-SANCTIONS@MSC.COM), regardless of Origin or Destination.

  • Any cargo under HS Code 93
  • Arms and Arms-Related materials and equipment of all types
  • Items intended for military purposes or for a military end-user
  • Any item which, because of its design or characteristics, could be confused with any of the above, by a non-expert eye or mind (ex. Paintball equipment)

Empty Return Locations

Find local information on empty return depot locations by container type and condition based on the below chart. 

To make things as easy as possible, we have provided this information by city. 

For empty return locations please consult our empty return location guide:

*Shipper owned containers should not be returned back empty to MSC depot locations. For depot addresses and relevant contact information visit our vendor contact page.

If you have any queries relating to this information, please contact your local agency who will be happy to help.

DV = Dry 8'6 Standard
HC = Dry 9'6 High Cube
OT = Dry Open Top
FR = Dry Flat Rack
RE = Reefer 8'6 Standard
HR = Reefer 9'6 High Cube

List of Ports and Terminals

Ports and terminals
MSC operates services to and from the following Canadian ports and terminals, with local teams across Canada in each location to support our customers.

 PORT OF LOAD Terminal 1  Terminal 2 Terminal 3  Terminal 4 
 Montreal, QC (TERMONT)  Maisonneuve Viau     
 Montreal, QC (MGT)  Racine      
 Saint John, NB  Rodney      
 Vancouver, BC  GCT Deltaport DP World Vancouver (Centerm)   GCT Vanterm  DP World Fraser Surrey
Prince Rupert, BC  Fairview      
 Halifax, NS  PSA Halifax      
 Corner Brook, N.L.  Corner Brook Western      

SOLAS VGM Information for Canada

What is VGM?

Verified Gross Mass or VGM refers to the exact, verified weight of a packed container. For safety reasons, vessel operators can only load a container if its weight has been verified.

In line with SOLAS (Safety of Lives at Sea) regulations, all marine terminals in the Canada are now allowed to use their certified scales to record Verified Gross Mass (VGM) of shipments. Download our VGM policy and terminal guidelines for more information.

What do I need to include in my VGM instructions?

You must include the following on all VGM instructions:

  • Booking or Bill of Lading (BL) number
  • Container number
  • VGM + weight measurement unit (lbs. or kgs.)
  • Responsible Party Name
  • Digital signature of the authorized signatory in all CAPITAL LETTERS

How can I submit my VGM instructions?

  • myMSC (No Fee, official MSC channel) 
  • EDI (via INTTRA; GT NEXUS; Cargo Smart) 

Guidelines for submitting your VGM instructions

  • MSC prefers to receive a Verified Gross Mass (VGM) before cargo is delivered. This helps to avoid any unexpected weighing charges being levied against the cargo at the Canadian Port of Loading, which will be billed to the Shipper of Record.
  • Any Shipper of Record-signed VGM will override any VGM derived.
  • For cut-off, please refer to our cargo cut-off information. 
  • There are currently no Canadian terminals with a “NO VGM” policy. 
  • All rail late gates will only be considered for approval when a VGM is submitted by the Shipper of Record before 12:00 noon, local time, on the day of the cargo cut-off.

MSC admin fees and costs 

  • Late VGM Submission Fee: 50 USD per container 
  • VGM Misdeclaration Fee: 200 USD per container

Questions about VGM?
Please contact our Canadian Service team,

Cargo Loading

MSC's cargo handling facilities are strategically located to ensure the efficient and timely loading of goods for export and import. We also provide cargo consolidation, loading and re-loading, packing, unpacking and cross-loading services from containers to trucks.
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Our team of in-house forestry experts enables us to provide dedicated cargo fumigation services for the seamless shipment of wood. As a specialist in log shipments, including a long track record of shipping wood to the Far East, we provide tailored support for all of our customers, including those with specific requirements due to the bark beetle infestation in Northern Europe.
Contact our team

East Coast Sailing Schedule

West Coast Sailing Schedule

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Last update: 2024-06-14T01:42:00