MSC has been helping customers to ship cargo to and from Guatemala since 2007. Today, MSC Guatemala stands for 4 offices, 4 terminals and 7 services connecting +215 global routes.
What is demurrage?
Demurrage is the charge applicable, after the free time expires, for the use of the carrier’s container (full or empty) outside the marine terminal.
In case of a demurrage dispute, email GT495-COMMERCIAL@MSC.COM (email subject: Dispute + Invoice Number), describing the reasons for your dispute.
What are storage charges?
A storage charge is applicable, after the free time expires, for containers left inside the container yard (for the use of the land).
Payments should be carried out at the bank and/ or via wire transfers or bank deposit.
Kindly see below wire transfer information:
PAYMENT IN QUETZALES
NAME MEDITERRANEAN SHIPPING COMPANY GUATEMALA S.A.
REFERENCE BL NUMBER OR INVOICE NUMBER
What is VGM?
Verified Gross Mass or VGM refers to the exact, verified weight of a packed container. For safety reasons, vessel operators can only load a container if its weight has been verified.
In line with SOLAS (Safety of Lives at Sea) regulations, all marine terminals in Guatemala are now allowed to use their certified scales to record Verified Gross Mass (VGM) of shipments.
What do I need to include in my VGM instructions?
How can I submit my VGM instructions?
Guidelines for submitting your VGM instructions
MSC admin fees and costs
Questions about VGM?
Contact our Guatemala Team: GT495-COMMERCIAL@MSC.COM
IMO CLASS 1.1 / 1.2 / 1.3 / 1.4 / 1.5 / 1.6 / 4.3 / 6.2 / 7 are not allowed to discharge in Guatemala.
For more details contact GT495-COMMERCIAL@MSC.COM
MSC operates services to and from the following Guatemala ports and terminals, with local teams in each location to support our customers.
|PORT OF LOADING
|TERMINAL FERROVIARIA PUERTO BARRIOS
|STO TOMAS DE CASTILLA
|EMPRESA PORTUARIA QUETZAL